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Privacy Policy
Last updated: April 7, 2026
1. Information We Collect
When you make a purchase on ELT Store, we collect the following information:
- Email address — to associate orders with your account and enable order retrieval
- Payment information — processed securely by Razorpay; we do not store card numbers, UPI IDs, or bank details
- Order history — products purchased, voucher codes delivered, and transaction timestamps
2. How We Use Your Information
- To process and deliver your digital voucher codes
- To enable you to retrieve past orders using your email
- To provide customer support for order-related issues
- To detect and prevent fraud
3. Information We Do NOT Collect
- We do not collect your name, phone number, or physical address unless voluntarily provided
- We do not use cookies for advertising or tracking
- We do not sell, rent, or share your personal data with third parties for marketing purposes
4. Payment Security
All payments are processed through Razorpay, a PCI-DSS compliant payment gateway. Your financial data is encrypted and handled entirely by Razorpay. ELT Store never has access to your card details, bank information, or UPI credentials.
5. Data Retention
We retain order records (email, product purchased, voucher code, and transaction date) for the purpose of customer support and order retrieval. You may request deletion of your data by contacting us.
6. Data Security
We implement reasonable security measures to protect your data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure.
7. Third-Party Services
We use the following third-party services:
8. Children's Privacy
ELT Store is not intended for users under 18 years of age. We do not knowingly collect data from minors.
9. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of any future communications
10. Changes to This Policy
We may update this privacy policy from time to time. Changes will be reflected on this page with an updated date.
11. Contact Us
For privacy-related inquiries, contact us on Telegram Support.